Our Services
Discrimination can happen anywhere. Therefore our services address all business aspects: from your staff, to processes and systems, to company policies. We will work with your staff and customers to increase educational understanding so they can become champions of inclusivity.
What can we offer you?
Advice and guidance on equitable business
Inclusion reviews
Data analysis
Workshops
Inclusive service design
Event organisation
Support with reports
Training courses
Equality consultancy
Conference presentations
Educational talks
Bespoke inclusion work
For your staff
Staff are the backbone of any working environment. Your employees are the ones delivering the service, interpreting your policies, and creating the working environment. Working with your employees at all levels, CCC will help staff understand their privilege and how this can impact on their interactions, interpretations and delivery in the workplace. We will challenge your staff to grow, your managers to learn and your senior leaders to embrace inclusive change.
For your customers
When providing any service, your customers are the centre of your business. The products or service you provide can, unintentionally, negatively impact individuals with a protected characteristic, meaning they cannot access your business' services. The consultants at CCC can perform detailed customer analysis, investigating the views of your brand and its ability to serve a wider audience. We will help you to enhance the service you currently provide too - limiting discrimination barriers wherever they appear.
For your practices
Policies, procedures and working environments all feed into an equitable environment. CCC will work with you to review how your written regulations will impact on each of the protected characteristics. Unpicking both the firm and unspoken rules of any working environment gives all stakeholders in a business the space to grow and harness their personal capital. CCC will assist with this process, ensuring the right messages are communicated and understood to form an inclusive culture.